These are some of the most frequently asked questions that we hear from our guests.
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Our taste experience will serve enough food to fill up most participants.
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Please know that guest safety is our number one priority. Tours are rain or shine. In the rare event of severe weather, we will personally contact you.
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Tours last 3 hours. The approximately distance for most tours are 1.5 -2 miles. We will walk at a moderate pace throughout the tour. Our longest walk without stopping is approximately 15 minutes.
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Gratuities are not mandatory but are greatly appreciated. The standard gratuity in the service industry is 15%-20%.
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Yes, all guests must purchase a ticket to participate in the tour.
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Upon purchase of your ticket you will receive the exact information of our starting location along with the address for your convenience.
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Yes, the route we take through downtown Mobile is wheelchair and stroller friendly.
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If an unavoidable cancellation occurs please let us know by phone at 251-622-4041.
A full refund or credit will be given if we are notified by phone 48 hours prior to the start of your tour.
A full credit will be given if we are notified by phone 24 hours prior to the start of your tour.
No cancellations are accepted within 24 hours of your tour.
If Bienville Bites Food Tour cancels your tour due to extremely severe weather or any unforeseen circumstance, a full refund will be given.
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When you purchase your tickets, you will be given the option to let us know of any dietary or allergy restrictions you may have. Please let us know in advance so that we can better serve you.
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Yes, advance ticket purchase is required. Events typically sell out quickly. To maximize your chances of getting the date, time, and number of tickets you prefer, please book well in advance.
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Yes! Please call us at 251-622-4041 and we will place you on a waiting list. If someone cancels you will be notified in the order that you were placed.
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Yes, bathrooms are available at selected tasting locations.
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The tours are held rain, shine, or snow. In the event of inclement weather, we will be able to go inside many of the establishments on the tour. We also provide ponchos in case of sudden weather changes or if you do not have your own umbrella. However, we advise to check the weather conditions for your days event and dress appropriately.
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At this time, we do not offer tours in any other languages except English.